Product Copy product descriptions for electronic retailer

HSN (Home Shopping Network) As a product information writer at HSN, I am responsible for producing broadcast and web descriptions for several jewelry categories. I prepare detailed "features and benefits" statements for hosts to use as talking points on air and write the web copy that appears on HSN.com. I was initially assigned to write gold, coin jewelry, and fashion jewelry; in late 2005, I was promoted from fashion jewelry to Technibond. From time to time, I've also been called upon to assist with other categories, including gemstones, silver, jewelry boxes, and watches. All of the following samples are HTML files: Gold  2005-2007 14K and Enamel "Venetian Lace" Ring 14K "Fiore" Link Adjustable Drop Necklace 14K Bold Concave Square Ring 14K Diamond-Cut Heart Pendant 14K Diamond-Cut Chandelier Earrings Everyday Gold 14K "Nativity Stone" Cross Pendant Everyday Gold 14K "Dual Glitter" Rope Necklace Black Hills Gold Handcarved Amethyst Grape Cluster Ring Technibond  2005-2007 Technibond Oval East/West Gemstone Ring Technibond Oval Created Blue Sapphire Ring Technibond East/West Oval Blue Topaz Ring Technibond Simulated Butterscotch Citrine Ring Technibond Etruscan-Style Rectangular Filigree Ring Technibond Italian Byzantine Link Bracelet Technibond "Luminosa" Necklace and Bracelet Set Technibond Diamond-Cut Reversible Heart Pendant Coin Jewelry  2005-2007 Ancient Widow's Mite in 14K Cross Pendant American 22K $5 Gold Eagle Coin in 14K Gent's Octagonal Ring Tristan da Cunha 24K Dolphin Coin in 14K Ship Wheel Pendant Australian 24K Horse Coin in 14K Horseshoe Pendant Ancient Roman Coin in 14K Pendant Watches  2006-2007 Bulova Diamond-Accented Round Mother-of-Pearl Dial Watch Bulova Ladies' White Dial Stainless Steel Bracelet Watch Bulova Ladies' Black Dial Stainless Steel Bracelet Watch Bulova Diamond Bezel Multifunction Stainless Steel Watch Gem Essence Red Tiger's Eye Inlay Bracelet Watch Relic Men's Dual Subdial Stainless Steel Watch Gemstones  2006-2007 Brazilian Neon Apatite 14K Ring Tanzanite, Alexandrite and Diamond Floral 14K Dome Ring Aquamarine, Sapphire and Diamond 14K Ring Silver  2005-2007 "Jelly Bean" Cabochon and Marcasite Enameled Sterling Silver Ring Coral Inlay Doublet Sterling Silver Ring Absolute Invisible-Set Princess 2-pc Ring Set Raj Collection by Nicky Butler "Raj Kumari Splendor" Gem Drop Necklace Raj Collection by Nicky Butler "Raj Bloom" Gem Cluster Bracelet Raj Collection by Nicky Butler "Damask Rose" Rhodonite Gem Cluster Ring Fashion Jewelry  2005-2007 Real Collectibles by Adrienne "Contemporary Art Jeweled Cross" Necklace Heidi Daus "Channel of Color" Crystal Dome Ring Suzanne Somers "Parisian Elegance" Necklace Susan Lucci "A Touch of Morocco" Necklace Susan Lucci "A Touch of Morocco" Earrings Jewelry Boxes  2005-2007 Colleen's Prestige Stackable Faux Leather Anti-Tarnish Ring Box Heritage by Wolf Designs Quilted Jewelry Box Heritage by Wolf Designs "Shoellery Box"

Corporate Publications magazine/newsletter articles and brochures geared toward employees, customers, business partners, and/or franchisees

Allied Domecq Quick Service Restaurants: Baskin-Robbins  In 2004, I started doing some freelance projects for ADQSR's Baskin-Robbins brand. I served as a writer and editor for the brand's Monthly Blast newsletter, and developed an informational brochure for franchisees and store crew. February 2005 issue of the Monthly Blast  (PDF - 4.94MB) - I wrote the Franchisee Central overview, Valentine's Day cakes article, and Xpert! Training Program story, and edited all of the other articles in the newsletter. I also worked with the designer to prepare the final layouts.  January 2005 issue of the Monthly Blast  (PDF - 5.2MB) - I wrote the Cake Business feature story and Top Tips sidebar, and edited all of the other articles in the newsletter. I also worked with the designer to prepare the final layouts.  July 2004 issue of the Monthly Blast  (PDF - 3.95MB) - I wrote the Retail Excellence Award Winner profile; co-authored the Dipping Cabinet, Chilly Burrrger, and Sales Rally pieces; and edited all of the other articles in the newsletter. I also worked with the designer to prepare the final layouts.  June 2004 issue of the Monthly Blast  (PDF - 4.28MB) - I wrote the Creative Cakes feature story, co-authored the Dipping Cabinet and Huddle Time pieces, and edited all of the other articles in the newsletter. I also worked with the designer to prepare the final layouts.  Cappuccino Blast Re-Launch mailer  March 2004 (PDF - 1.15MB)

Allied Domecq Quick Service Restaurants: Dunkin' Donuts  I began doing freelance work for ADQSR's Dunkin' Donuts brand at the end of 2003. I drafted a number of articles for the brand's Common Grounds newsletter, and produced the entire March/April issue while the regular editor was on vacation. I also wrote several informational brochures (known as "readiness kits") for franchisees and store crew. Shift Coaching article  July/August 2004 issue of Common Grounds (PDF - 1.36MB) - I interviewed the general manager and wrote the shift coaching feature story. Mystery Shopping articles  May/June 2004 issue of Common Grounds (PDF - 1.29MB) - I interviewed the franchisee and general manager for the mystery shopping feature story, and wrote both the main article and the program overview piece.  March/April 2004 issue of Common Grounds  (PDF - 4.14MB) - I wrote the Iced Latte, Rockin' Garage, and sampling stories, and edited all of the other articles in the newsletter. I also worked with the designer to prepare the final layouts.  New England Maple Cheddar Sandwich readiness kit  February 2004 (PDF - 768KB) Apple Pie readiness kit  January 2004 (PDF - 1.32MB) Coffee Standards Mailer  January 2004 (PDF - 2.73MB)

Escher Group Limited  I served as editor of the Escher Insight newsletter, which was distributed to employees, customers, and business partners. December 2003 issue of Escher Insight  (PDF - 3.69MB) - Following company-wide layoffs, Escher later contracted me to assist with a year-end newsletter. I edited the entire publication (significantly rewriting/polishing several articles) and wrote the "From the President" section on the front page. May 2003 issue of Escher Insight  (PDF - 1.71MB) - I drafted nearly all of the articles in this issue, including the responses for the Q&A piece (based on input from the interviewee). Note: This issue went into production after my departure from Escher, and a few of the articles may contain minor edits and/or additions that were applied by others. October 2002 issue of Escher Insight  (PDF - 1.88MB) - I wrote all of the articles in this issue, including the responses for the Q&A piece (based on input from the interviewee).

Allied Domecq Quick Service Restaurants  ADQSR's BrandNews magazine delivered corporate and multi-brand news to Dunkin' Donuts, Togo's, and Baskin-Robbins franchisees as well as ADQSR corporate employees. As the "associate editor" of this publication, my responsibilities included writing, editing, and assigning articles; proofreading all stories and layouts; and coordinating the efforts of our contributors, designer, printer, and mailing house. March/April 2000 issue of BrandNews  (PDF - 16.6MB) - I scanned an entire issue of BrandNews to give you an idea of the type of content covered in the magazine. In this issue, I wrote the letter from the franchisee advisory team (page 2) as well as the loss prevention article (pages 6-7), and I crafted the responses for the quality assurance Q&A article (pages 8-10) with input from the interviewee. May 1999 issue of BrandNews  (PDF - 9.52MB) - For this issue, I included only the pages I had actually written, including the letter from the franchisee advisory team, the article on the company's "trombo" strategy, and the Y2K article.

Cognex Corporation Cognex promotes its unique corporate culture to gain the attention of both job candidates and the media. In fact, this aspect of the company has been featured in many local newspapers, business publications, and television news programs as well as USA Today, The Wall Street Journal, Financial Times, Fortune, Entrepreneur, CFO magazine, and BBC Radio. I was asked to develop a corporate culture brochure that the company could provide to job candidates and include in media kits. Corporate culture brochure  this version lasted updated in April 1998 (PDF - 2.98MB) - In addition to writing the copy for this brochure, I came up with the idea for the cover design. We wanted to be able to update the text as needed without the expense of printing new brochures, so we had color copies of the cover printed on cardstock while the interior pages were simply run off a laser printer and photocopied, allowing us to easily assemble the brochures in-house.

Hall Harrison Cowley Public Relations To increase my exposure to a range of Hall Harrison Cowley's key clients, I was asked to write several short articles for In Touch, a corporate newsletter for employees of Country Club Hotels. In Touch newsletter  January 1992 (PDF - 9.67MB) - My contributions to this newsletter include the golf tournament article on page 1, the customer care award and conservation corner articles on page 3, and all of the articles on page 4. (Note: British spelling and punctuation were used in these articles, and the grammatically incorrect "Beans Means Pounds" headline was a play on a widely-known British product slogan: Beans Means Heinz.)

Marketing Collateral brochures and fact sheets

	Bisk Education I've written numerous brochures on behalf of the University Alliance and its partner schools. Hard-copy versions are distributed at trade shows and mailed to prospective students and corporate clients, while PDF versions are available for download via the school and University Alliance web sites. University of San Francisco - school and program overview brochure  December 2008 (PDF - 1.12MB) University of San Francisco - internet marketing B2B brochure  February 2009 (PDF - 1.27MB) University of San Francisco - supply chain management program brochure  March 2008 (PDF - 1.09MB) University of San Francisco - sales and sales management program brochure  March 2008 (PDF - 1.10MB) University of San Francisco - corporate training programs brochure  March 2008 (PDF - 727KB) Tulane University - business/finance program brochure  August 2008 (PDF - 872KB) Villanova University - military programs brochure  May 2008 (PDF - 1.94MB) University Alliance - healthcare programs brochure  July 2008 (PDF - 26.6MB) University Alliance - healthcare programs insert  July 2008 (PDF - 898KB) University Alliance - customizable corporate training programs insert  May 2008 (PDF - 2.21MB)
	Escher Group Limited At the beginning of 2003, we updated all of Escher Group's marketing materials. I wrote all of the text in the Enterprise Applications and Product Line Solutions pieces, as well as the Enterprise Applications section of the Product Catalog. For the Essential brochure, my primary responsibility was to edit and polish the existing content. Enterprise Applications brochure  March 2003 (PDF - 1.26MB) WebRiposte Product Catalog  March 2003 (PDF - 1MB) Essential brochure  March 2003 (PDF - 2.34MB) Product Line Solutions data sheet  February 2003 (PDF - 199KB)
	Intelligence Data In spring 2001, I revised Intelligence Data's existing product fact sheets and created a new fact sheet for additional Thomson Financial services available through ID. In summer 2001, we developed a new collateral system with an enhanced and streamlined design. I drafted a new company fact sheet, rewrote the Intelliscope fact sheet to reflect the integration of additional research databases, and condensed the Thomson Financial services copy to fit into the new layout. Intelligence Data fact sheet  August 2001 (PDF - 4.15MB) Intelliscope fact sheet  August 2001 (PDF - 1.64MB) Thomson Financial Business Intelligence Solutions fact sheet  August 2001 (PDF - 2.15MB) Intelliscope fact sheet  April 2001 (PDF - 169KB) InSite 2 fact sheet  April 2001 (PDF - 158KB) Thomson Financial Services fact sheet  April 2001 (PDF - 152KB)

Electronic Media email campaigns; electronic holiday cards; e-commercial

Bisk Education Bisk maintains numerous emailing lists, using them as a cost-effective way to communicate with past and prospective students. Here is a sample of the emails I've written: University of San Francisco - supply chain management email  April 2008 University of San Francisco - sales and sales management email  April 2008   University of San Francisco - alumni email  April 2008   University of San Francisco - top five sales mistakes email  June 2008 - This short "postcard" email was intended to serve as a teaser; the goal was to drive readers to the landing page, which I also wrote, for the full story. Tulane University - business/finance email  August 2008   Villanova University - IS security threats email  August 2008   CPEasy - tax season savings email  December 2007 CPEasy - June deadline email  June 2008

Intelligence Data Because Intelligence Data's products are web-based, the company wanted to begin transitioning more projects from traditional print communications to electronic communications. I was challenged to develop the concept and script for the company's first-ever electronic holiday cards and e-commercial. 2001 electronic holiday card  December 2001 (1MB executable file; requires Macromedia Flash plug-in*) - Intelligence Data contracted me to develop the concept and script for their second electronic holiday card and asked me to serve as the project manager in working with the design firm. Following the events of September 11 and given the fact that the Intelligence Data line of products will eventually be phased out, the 2001 e-card was intended to focus on the comforts of family and friends, promote a cross-cultural sense of unity, and express Intelligence Data's appreciation of its customers. (Unlike the 2000 e-card, there is little emphasis on the company or its products.) 2000 electronic holiday card  December 2000 (1.45MB executable file; requires Macromedia Flash plug-in*) - In addition to extending season's greetings, this holiday card was intended to reinforce the customers' decision to subscribe to Intelligence Data's products by highlighting the value of the company's research collections. Intelligence Data/Intelliscope e-commerical  May 2001 (1.25MB executable file; requires Macromedia Flash plug-in*) - The e-commercial was designed to tie in closely with the look (blue background and simple images) and theme ("make history" by using Intelligence Data's products to "decide and conquer") of the company's existing print ads.

Annual Reports introduction, president's letter, non-financial text

Cognex Corporation  Cognex's president and founder, "Dr. Bob" Shillman, takes great pride in the company's annual reports and insists that each annual report feature a unique and compelling theme. He came up with the gaming and cheapskate themes for the 1995 and 1996 reports, while I suggested the activity book theme for the 1997 report. 1997 annual report (activity book theme)  (PDF - 8.48MB) - In addition to conceiving the theme for this report, I created all of the games and activities within it. (However, we hired a professional artist to render the illustrations.) I was responsible for writing all non-financial text, which includes everything except pages 12-42 of the report (or pages 14-44 of the PDF file). I also came up with the idea for the cover artwork, and sponsored a coloring contest for children in local elementary schools. 1996 annual report (cheapskate theme)  (PDF - 11.4MB) - Following a downturn in Cognex's core markets, we decided to create a low-cost annual report with a penny-pinching "cheapskate" theme. I was responsible for drafting all non-financial text, which includes everything except pages 8-32 of the report (or pages 10-34 of the PDF file). To keep production costs down, I also created the entire layout in-house. 1995 annual report (gaming/winning theme)  (PDF - 22MB) - To celebrate Cognex's record-breaking performance in 1995, this annual report featured a gaming/winning theme. This was my first annual report for the company, and I was tasked with writing the president's letter as well as some background information on Cognex's products, customer service, machine vision applications, and corporate news (see pages 2-11 of the report, or pages 8-17 of the PDF file).

Print Advertising magazine ads; advertorials; recruiting ads

Bisk Education I've written numerous print ads on behalf of the University Alliance and its partner schools; see the following for a few examples:  University of San Francisco - supply chain management ad  June 2008 (PDF - 3.79MB) - This ad was published in several supply chain industry publications. Tulane University - HR management ad  April 2008 (PDF - 341KB) - This ad ran in the University Alliance certificate program catalog. Villanova University - Six Sigma ad  December 2007 (PDF - 2.84MB) - This ad was published in iSixSigma Magazine. University Alliance advertorial  December 2007 (PDF - 4.29MB) - This advertorial ran in ClassesUSA magazine.

Cognex Corporation Cognex's human resources department often called on me to apply my creativity and writing skills to their recruiting efforts. I've included a couple of examples of "help wanted" ads that I helped to create.  "Cognoid Quiz" recruiting ad  September 10, 1995 (PDF - 241KB) - I was asked to come up with a recruiting ad that would grab readers' attention and stimulate their interest in working for the company. My solution was the "Cognoid quiz" ad, which played off of the popular self-quizzes found in many magazines. This format was intended to attract readers' attention and get them to "interact" with the ad, while the references to Cognex's unique corporate culture were designed to increase the company's appeal to appropriate job candidates. This ad ran in The Boston Sunday Globe on September 10, 1995--one of The Globe's biggest help wanted sections of the year. Cognex received more applications in response to this ad than any other previous recruiting ad. "Get Serious" recruiting ad  October 29, 1995 (PDF - 229KB) - Cognex's president and founder, "Dr. Bob" Shillman, came up with the idea for this ad. Because the ad was running just before Halloween, Cognex's "official favorite holiday," Dr. Bob wanted to include a photo of himself in costume and asked me to write an ad that tied into his costume's theme--"the cheesier, the better!" The ad was designed to grab readers' attention using the incongruity of the "Get Serious!" headline with the silly fonts, photo, and copy. Hall Harrison Cowley Public Relations  The project that I'm most proud of from my internship with Hall Harrison Cowley is a four-page advertorial that I developed for Independent Caterer magazine. The account execs allowed me to draft the advertorial on my own and submit directly to the client (County Fair Foodservice) for approval; the client approved the very first draft as written. County Fair Foodservice/Wall's ice cream advertorial  February 1992 (PDF - 11.9MB) - While the safety tips on the back page of this advertorial were pulled from existing materials, I wrote all of the copy appearing in the center spread. (Note: British spelling and punctuation were used in this advertorial.)

Retail Advertising radio ads; in-store announcements; store circulars

Hills Stores Company  Most of my work at Hills involved writing copy for store circulars and seasonal catalogs. Since there is not much room for creativity in the small space allotted for product copy, the samples below were selected primarily for the headlines. I've also included samples of radio ad scripts and in-store Muzak announcements I wrote for Hills. Although these scripts had to be heavily focused on price and value, they allowed me a bit more creative leeway -- I often used rhymes, alliteration, and descriptive language to grab listeners' attention. Store circulars and seasonal catalogs  1998-1999 Please click the links below to view samples of store circular pages in each category: Audio and video  (PDF - 16.5MB) Fashion and footwear  (PDF - 16.3MB) Gift sets, jewelry, and watches  (PDF - 15.8MB) Home fashions and household helpers  (PDF - 21.5MB) Toys and other gifts for children  (PDF - 20.2MB) Radio advertisement scripts  1998 (PDF - 39.8KB) In-store Muzak announcements  1998 (PDF - 103KB)

Press Releases corporate, product, and financial announcements

Bisk Education I am occasionally asked to write press releases as part of a new program launch. Here are several examples: Villanova University First in Market to Incorporate New PMBOK Guide - Fourth Edition Into Project Management Programs  January 5, 2009 (PDF - 154KB) The University of San Francisco Prepares New Generation of Interactive Experts With First and Only Internet Marketing Certificate Program Offered 100% Online  December 15, 2008 (PDF - 113KB) The University of Notre Dame's New Executive Certificate in Business Administration Brings MBA-Level Skills and Strategies to Professionals Worldwide - 100% Online  October 6, 2008 (PDF - 125KB) Tulane University's New Master Certificate in Business/Finance Empowers Professionals With Advanced Finance Strategies - 100% Online  August 6, 2008 (PDF - 144KB) University of San Francisco Offers First Program Aligned with New Certification From Institute for Supply Management (ISM)  May 28, 2008 (PDF - 123KB)

Escher Group Limited I worked closely with vice president of corporate communications in planning Escher Group's public relations strategy, and I was responsible for writing all news releases and pitch letters issued by the company. I've included a sample of the PR materials I've written for Escher Group: Escher Group and An Post Celebrate 10-Year Anniversary of First Riposte Installation  March 12, 2003 (PDF - 17.6KB) Escher Group Appoints Claude Kinsella as Senior Vice President  March 5, 2003 (PDF - 16.6KB) UK Post Office Reinforces Commitment to Escher Group Counter Automation Solution  January 28, 2003 (PDF - 16.4KB) Post Denmark Upgrades to Escher Group's Web-Based Distributed Messaging Solution for Internet Bulk Mails Application  October 14, 2002 (PDF - 18.2KB) Escher Group's Legacy-Free Initiative Gains Momentum with Addition of Weigh-Tronix Peripherals  October 8, 2002 (PDF - 17KB)

Intelligence Data I worked closely with Intelligence Data's marketing communications manager to plan the company's public relations efforts, and I was responsible for writing all news releases issued by the company. I've included a sample of the press releases I've written for Intelligence Data: Thomson Financial/Intelligence Data Introduces Interactive Web-Based Tutorial for Intelliscope Users  August 13, 2001 (PDF - 22.3KB) Thomson Financial/Intelligence Data Introduces New User Interface and Added Functionality in Intelliscope Product  June 11, 2001 (PDF - 25.9KB) Thomson Financial/Intelligence Data Holds Inaugural Client Advisory Board Meeting  May 30, 2001 (PDF - 21.4KB) Thomson Financial/Intelligence Data Partners with Qpass to Launch E-Commerce Initiative  April 17, 2001 (PDF - 25.3KB)

Cognex Corporation In addition to serving as the company spokesperson, I was responsible for scheduling and writing all Cognex news releases. I've included several of the press releases I wrote while at Cognex, spanning a range of topics including corporate news, significant purchase orders, and product announcements: Cognex Corporation Sponsors Drawing Contest in Natick, MA Elementary Schools  March 20, 1998 (PDF - 103KB) Cognex Corporation Receives Purchase Order Totaling Over $1 Million for Surface Inspection Application  October 29, 1997 (PDF - 74.3KB) Cognex Corporation Pledges $75,000 to Morse Institute Library  October 27, 1997 (PDF - 73.8KB) Cognex Corporation Receives Record Purchase Order Totaling Nearly $3.9 Million from Fuji Machine Manufacturing  August 21, 1997 (PDF - 80.9KB) Cognex Announces Breakthrough in Object Location Software; Introduces Next-Generation Vision Hardware  July 14, 1997 (PDF - 112KB)

M. Silver Associates, Inc. I drafted a number of press releases for American Express Establishment Services during my internship with M. Silver Associates. I've included samples of two such releases, which were reprinted as articles in several publications geared toward the foodservice and catering industry. The Essentials of Successful Service  June 18, 1994 (PDF - 205KB) Smart Marketing: Developing a Dialogue with Customers  June 17, 1994 (PDF - 238KB)

Hall Harrison Cowley Public Relations During my internship with Hall Harrison Cowley, I wrote many press releases for the company's clients--including Birds Eye, Wall's, and County Fair Foodservice. I've included a few of those press releases below. (Note: British spelling, punctuation, and formatting were used in these press releases.) Birds Eye: Join in the Captain's Silver Jubilee Celebration  February 1992 (PDF - 1.96MB) County Fair Foodservice: Catch of the Day  February 1992 (PDF - 2.25MB) Birds Eye Country Club Cuisine: More Rice, Same Price  December 1991 (PDF - 2.18MB) Wall's: Thief Caught in Ice Crime  December 1991 (PDF - 1.93MB)

Client Communications product announcements; customer welcome letter

Intelligence Data I drafted all client communications that were issued by Intelligence Data's executive management, such as new customer welcome letters, price increase notifications, and the like. I also worked closely with product managers to notify customers of new features as well as product and service enhancements; I wrote all product announcements issued by the company and posted these announcements to the products and corporate web site. I've included a sample of the client communications I've written for Intelligence Data: Welcome letter sent to new customers  updated June 2001 (PDF - 25KB) Intelligence Data Introduces Interactive Web-Based Tutorial for Intelliscope Users  August 13, 2001 (PDF - 22.2KB) Intelligence Data to Integrate InSite and Intelliscope  July 27, 2001 (PDF - 18.6KB) Thomson Financial Announces Exclusive Agreement with Salomon Smith Barney for International Equity Research  April 10, 2001 (PDF - 19.4KB)

Sales and Trade Show Support Materials sales presentation; trade show mailers

Intelligence Data I was responsible for supporting Intelligence Data's sales team by producing materials that would assist them in pitching new business. These materials included a PowerPoint sales presentation as well as invitation letters, hand-outs, and follow-up letters targeted to prospects attending trade shows that Intelligence Data was exhibiting at. I've included the most recent version of the PowerPoint sales presentation, along with support materials developed for the Society of Competitive Intelligence Professionals (SCIP) Conference and Exhibit: Intelligence Data/Intelliscope sales presentation  updated July 2001 (Microsoft PowerPoint - 512KB) Invitation letter to SCIP conference attendees  February 2001 (PDF - 19.4KB) Follow-up letter to SCIP attendees who visited ID's exhibit booth  March 2001 (PDF - 19.4KB) Hand-out created for ID's luncheon sponsorship at Frost & Sullivan conference   April 2001 (PDF - 2.53MB)

Web Publishing university web sites; corporate web sites; intranet sites

	Bisk Education As the sole writer assigned to specific school and program launches, I was responsible for developing all relevant web pages: University of Notre Dame - business administration program - This project involved the launch of a new executive certificate program from an existing university partner. While most of the site consists of existing copy, I wrote new copy for the following pages: business administration overview, executive certificate, and course pages (Principles of Business, Disciplines of Business, and Applied Business Strategies). University of San Francisco - internet marketing, supply chain management, and sales programs - This project involved the launch of a new partner university and two certificate programs in March 2008, with the internet marketing program added in December 2008. While some of the site's pages consist of existing copy shared by all University Alliance certificate schools, I wrote new copy for the following pages: home; university; faculty bios; program overview; internet marketing overview, master certificate, and course pages (Integrated Online Strategies, Search Engine Marketing and Usability, and Advanced Interactive Marketing and Measurement); supply chain management overview, master certificate, and course pages (Functional Perspective, Tactical Implementation, and Strategic Best Practices); and sales overview, master certificate, and course pages (Expert Selling, Transitioning to Sales Management, and Expert Sales Management). Tulane University - business/finance and business strategies programs - This project involved the launch of new master certificate and advanced master certificate programs from an existing university partner. While most of the site consists of existing copy, I wrote new copy for the following pages: business/finance overview, master certificate, and Advanced Finance Strategy course, plus the business strategies advanced master certificate page.
	Escher Group Limited Escher Group corporate web site  - I served as the content webmaster for Escher Group's corporate web site. I drafted and/or edited most of the content that appeared on the site, and was responsible for updating the site to reflect new brochures, press releases, newsletters, articles, and events.  (Note: Most of the current content has been added and/or updated since I left Escher.)
	Intelligence Data Intelligence Data corporate web site  - I served as the content webmaster for Intelligence Data's corporate web site. In 2001, we spent several months building a brand new web site, with new content, a new site structure, and a new look and feel that complemented our product's redesigned user interface. However, following the company's acquisition by Dialog, the web content was integrated into the Dialog web site. Dialog was later integrated back into Thomson Financial; so while some of the core products are still featured on the web site, very little of my original content remains.
	Allied Domecq Quick Service Restaurants ADQSR corporate intranet site - As the associate manager of enterprise news for Allied Domecq Quick Service Restaurants, I was responsible for posting a weekly news column and other content to the corporate intranet site. The intranet is company-confidential and password-protected, so I am unable to provide access to that site.

Cognex Corporation Cognex corporate web site  - I served as the content webmaster for Cognex's corporate web site. While the web site has undergone many updates and changes since I left the company, some of the web pages feature copy that I wrote while still employed there. These include the company profile, machine vision market description, and company history in the "Corporate" section, as well as the "Working at Cognex" corporate culture information in the "Careers" section. (Note: Many of the pages I wrote have been modified by others to reflect the most recent information relating to earnings, new products, etc.)